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FAQs

We're here to help answer your questions. Please contact us if you don't see the answer to your question below.

Q:  How can I get a hold of the Dulce Sole Team?

A:  Visit our contact us page. We will get back to you within 24 hours of your inquiry. 
 

Q: I have a promo code, how do I use it?

A: All promo codes must be input at the time of checkout by the customer. Our system will not allow us to manually adjust any costs on orders that have already been placed. We cannot apply any promo codes to prior purchases.


Q: How do your shoes run?

A: Our sizes are based on US sizes. All shoes are given a size suggestion at the bottom of every shoe description. 


Q: What are your forms of payment?

A: We accept any major credit/debit card as well as PayPal! You may choose the option you would like to use at checkout!


Q: The shoe I want is sold out, when will you restock?

A: As much as we would want to provide you with an exact date for restocks, unfortunately, we cannot! 


Q: Can I be contacted if a certain style is restocked?

A: Please follow us on all social media outlets and sign up for our mailing list for restocking alerts. 

 

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